Shipments and returns

Your pack shipment

Packages are generally dispatched within 1 or 2 days after receipt of payment and are shipped via Royal Mail. We offer shipment with or without tracking. We recommend using the tracked option to avoid problems. For orders whose weight is more than 2Kg parcels will be shipped by courier only. 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. 

Boxes are amply sized and your items are well-protected.